Speaks every language your customers do — English, Portuguese, Spanish — and switches mid-call when a caller responds in another tongue. A real AI phone agent. 24/7, never sick, never on vacation. Books appointments, qualifies leads, quotes live from your booking system, and only escalates calls that actually need a human. Built by an operator who's spent 13 years on the phone himself — so it doesn't sound like the bots you hate.
Six capabilities running on every call. Vidd diagnoses what the caller needs in the first 30 seconds, then handles it end-to-end — or escalates to the right person on your team with full context.
Reservations, service slots, consultations. Vidd takes the call, checks live availability, locks the booking, sends confirmation.
Pricing stays yours. Vidd works inside it, including negotiation limits you set. Customers get real numbers — not "let me get back to you."
Budget, location, service type, urgency. Vidd asks the questions, scores the answers, routes only real opportunities to your team.
Name, number, email, what they wanted. Logged and texted to your team within seconds of hangup — even if Vidd handled the whole call.
If a situation needs a human — angry customer, complex issue, high-value lead — Vidd flags it, SMS's the right person, keeps the customer informed.
Confirmation SMS after every booking. Reminder texts before appointments. Reschedule links if customers need to change plans. Zero manual work.
Most AI phone agents take a message and promise a callback. Vidd actually answers the question — by checking your booking system, your pricing structure, your calendar, your inventory, in real time, while the customer is still on the line.
It's the difference between a smart receptionist and a smart receptionist with the keys to every system you use.
"Let me take your information and we'll call you back to confirm."
"Yes, we have 3 midsize SUVs available July 4–7. $89/day. Want me to lock one in?"
Vidd's playbook adapts to yours. Here are six common patterns — each one a live engagement we'd scope on the first call.
Built for rental operators, dealerships, and auto-service shops where availability windows are short and the wrong answer loses the booking.
Built for restaurants and B&Bs where the host stand is busy during prime time — exactly when the reservation phone rings hardest.
Built for clinics where missed appointment bookings cost real money — and where after-hours patients don't wait for the office to open.
Built for agents and property managers who screen 50 inquiries to find 5 real prospects — Vidd does the screening while you do the closing.
Built for plumbers, electricians, HVAC, and contractors where emergency calls hit at 11pm and routine ones drown out everything else.
Built for salons and spas where no-shows kill a chair's revenue — Vidd reschedules at-risk appointments before they cancel.
Automatic language detection. Mid-call switching. No "press 1 for English" menus. Built for businesses serving Brazilian, Hispanic, and other multilingual communities — especially here on the Cape & Islands, where the Brazilian population alone tops 500,000 across Massachusetts.
If your business loses customers because callers can't get answers in their native language, this is your unfair advantage. Most AI consultancies don't offer it.
Auto-detect mid-call. Brazilian Portuguese fluency, not textbook.
Same agent, same number, two languages.
Most voice agents only PICK UP the phone. Vidd also makes calls — to your old customers, your unconverted leads, your no-show risks. The same agent. The same number. Inbound and outbound, included in every tier.
The reactivation play. Your highest-ROI customers aren't strangers — they're the people who bought from you a year ago and stopped coming back. Vidd calls them. Says "hey, it's been a while." Brings them back in. Agencies that specialize in this report 1,200% ROI in the first 60 days.
After-hours, overflow, screening, status checks, booking, FAQs. Every call answered, 24/7.
Lead reactivation, speed-to-lead, confirmations, reminders, follow-ups, re-engagement.
Most voice-AI vendors will promise anything. We'd rather be honest about the lines we don't cross — because the trust your customers have in your business is not something to gamble with.
If a customer asks "is this AI?" — Vidd says yes. Always. Trust is the whole point of an AI phone agent; faking humanity backfires the first time a customer figures it out.
If Vidd can't verify availability, pricing, or a policy answer from your system, it says so and offers to have a human call back. "I'm not sure, let me get the manager" beats a confidently-wrong answer every time.
Vidd sits in front of your existing number. Your team still answers when they want to. Vidd takes the calls you'd otherwise miss. We add a layer, we don't make you switch carriers.
If a caller asks for a human — at any point — Vidd offers to transfer (during hours) or take a message (after hours) and stops trying to handle the call itself. Pushy AI is the fastest way to lose a customer.
No new hardware. No new carrier. No software install. You keep your existing phone number, your existing setup, your existing everything. We just route the calls you don't pick up.
You get a dedicated phone number wired to your Vidd agent on day one. Takes us about 15 minutes.
Verizon, Comcast, AT&T, whoever. Tell them you want to set up call forwarding to the Vidd number. About 5 minutes on the phone with them.
Always-on, after-hours-only, or only-when-you-don't-pickup — your choice. Change it any time by calling your carrier back.
Three flat tiers. Real margins, fair to both of us. Founding 10 pricing below — first ten clients lock introductory rates for the life of their contract.
Restaurants. Salons. Shops. Anywhere a missed call equals a missed sale.
Rentals, clinics, real estate — anyone whose voice agent needs to look things up in real time.
Multi-system operations that need everything wired together end-to-end.
Same features as Voice + Software. Pay setup upfront, lock the lowest monthly possible. Built for buyers with cash on hand who want to minimize ongoing burn.
The first ten ViddAI clients lock in introductory pricing for the life of their contract. After client 10, prices snap to standard. No haggling, no negotiation — just early-mover rates.
Different one? The 15-minute call is the fastest way to get an answer.
Two ways to start: hear Vidd answer your phone in 10 seconds, or book a 15-minute call to scope your build.