ViddAI is an AI phone agent that answers every call your business misses, handles bookings, answers questions, and negotiates on your behalf — 24/7, without hiring a single extra employee.
You’re busy running your business. But when the phone rings and nobody picks up, that customer calls the next company on the list.
Customers call evenings, weekends, and holidays. Nobody answers, nobody leaves voicemail — they just call someone else.
Your team stops real work every time the phone rings. Same questions, all day, killing productivity.
Who called? What did they need? Without a system, details fall through the cracks and customers feel forgotten.
Every call becomes an opportunity. Vidd handles the work that comes with it.
Takes inbound booking calls start to finish — collects dates, preferences, and contact info — and confirms the reservation without a human ever picking up the phone.
Quotes accurate rates from your pricing structure and negotiates within pre-approved limits. Customers get real answers, not voicemails.
Books, reschedules, and cancels appointments in real time with direct calendar integration. No back and forth, no double bookings.
Answers inbound inquiries, asks the right qualifying questions, scores the lead, and routes hot prospects to your sales team immediately.
Your business never goes dark. ViddAI answers every call 24/7, 365 — handling what it can and collecting information for everything else.
Handles your most common customer questions instantly — hours, pricing, policies, directions, availability — with zero wait time and zero staff involvement.
Collects names, contact information, and relevant details from every caller and logs them directly into your system, ready for your team.
When a situation needs a human, Vidd collects all relevant details, notifies the right person immediately, and keeps the customer informed.
Gives customers real-time updates on their orders, reservations, or service requests without tying up your staff on routine status calls.
Trained to present relevant upgrades and add-ons naturally during the conversation — the right offer at the right moment, every single time.
These aren’t gimmicks. These are the capabilities that make Vidd a revenue tool, not just a call handler.
Negotiates within your pre-set limits — starting at your standard rate and discounting only when pushed, never going below your floor.
When a request needs manager approval, Vidd texts the manager, reads the reply, and calls the customer back with the update. Zero phone tag.
Connects directly to your booking calendar, checks availability in real time, and blocks the slot. No double bookings, no manual entry.
Knows when to hand off and when to handle it. Emergencies get forwarded immediately. Non-urgent requests get logged with full details.
Every agent is built around your specific business — your pricing, your policies, your products, your location details. Your answers, not generic ones.
Sounds like a natural extension of your team — warm, confident, and on-brand. Whether luxury, casual, or professional, the agent matches your voice.
Full conversations in 30+ languages, allowing your business to serve a wider customer base without hiring multilingual staff.
Every call recorded, transcribed, and logged. Review conversations, spot patterns, and make data-driven decisions about your business.
Connects to your existing tools — CRMs, booking platforms, POS systems — so every interaction lands where your team already works.
Hours, scripts, pricing, and responses can be updated instantly for seasonal changes, promotions, or policy updates — no downtime, no developer needed.
AI should make your business better, not create new problems. Here’s what we guarantee Vidd won’t do.
Vidd only quotes what you’ve approved. If it doesn’t have the answer, it collects the caller’s info for your team.
Urgent situations are always escalated to your team immediately — by SMS, email, or direct transfer.
If Vidd isn’t connected to your calendar or system, it won’t guess availability. It collects the request and lets your team confirm.
Your pricing, customer info, and call data stay yours. Nothing is shared, sold, or used outside your account.
Every agent is configured with your business tone — warm, professional, or casual. Callers talk to your brand, not a generic AI.
Negotiation limits are set by you. Vidd will never offer a discount beyond what you’ve authorized — your margins are protected.
Language barriers cost businesses real money every day. A customer calls, can’t communicate what they need, and hangs up. That’s a lost job.
Vidd detects the caller’s language and responds naturally — no awkward transfers, no “hold on let me find someone who speaks…” Your business becomes accessible to every customer in your community.
No software to install. No hardware. No training your staff. We set up your AI phone agent, and it starts answering calls.
A quick call to understand your services, hours, pricing, and how you want calls handled.
Your AI agent gets configured with your business name, your rules, your tone, and your pricing — so it sounds like your front desk, not a robot.
Forward your phone line and your agent picks up every call. After-hours, overflow, or all day — you choose.
After every call, you receive a summary, full transcript, recording, and caller info — by email or text.
If your customers call before they book, order, or show up — Vidd makes sure you never lose them.
Complex pricing, peak overflow, negotiations — already proven.
Availability, amenities, check-in times — handled at 2 AM.
Estimates, scheduling, and status updates without pulling techs off the lift.
Highest missed-call industry. Scheduling, insurance questions, reminders.
Qualify buyers instantly before the lead goes cold.
Initial intake, case details, and consultation scheduling captured on the first call.
Reservations, menu questions, catering — even during dinner rush.
Book, reschedule, cancel, and upsell add-ons — while you’re with clients.
Check-in codes, parking, WiFi — handled. Emergencies escalated by SMS.
Limited spots, high inquiry volume. Vidd checks availability and books the slot.
Collect move details, provide ballpark pricing, schedule the estimate.
Qualify the job, book the appointment, route active infestations immediately.
Membership inquiries, class schedules, trial sign-ups — 24/7.
Pricing, availability, financing, and test drive scheduling before they call your competitor.
Highest-value calls. Capture every inquiry, collect details, book consultations.
Qualify job scope, collect site details, schedule on-site estimates.
Dripping faucet gets scheduled. Burst pipe gets dispatched now. Vidd triages instantly.
Peak-season overflow handled 24/7. Emergency no-heat/no-AC calls prioritized.
Qualify the property, collect square footage, book the walkthrough.
Routine scheduling handled. Safety emergencies escalated to a licensed electrician immediately.
Town halls, clerks, public works — hundreds of resident calls answered and routed, around the clock.
Membership inquiries, event info, business referrals, and community questions without tying up staff.
Policy questions, claims intake, quote requests, and renewal reminders handled instantly — no hold queues.
Enrollment inquiries, availability, hours, and pickup policy questions answered while your staff stays with the kids.
Sensitive, compassionate call handling 24/7. Service details, arrangements scheduling, and after-hours inquiries with care.
After each call, you get a complete summary with everything your team needs to follow up. No more sticky notes, no more “I think someone called earlier.”
Book a 15-minute live demo and we’ll show you exactly what your customers will experience when they call.
Book a Live Demo →Or reach out directly: [email protected]